How to Clean the Drain Pump Filter on a Whirlpool WFW5620HW Washer — Step-by-Step Instructions
Step-by-step instructions for the Whirlpool WFW5620HW (front-load washer). Parts and access points can differ slightly by production year — the steps below cover the common layout for this platform, and the model notes flag its quirks.
Unplug the washer first. The trap may hold a surprising amount of water — go slow with the cap and let it drain into the pan in stages.
Tools
- Shallow pan or baking dish
- Towels
- Flashlight
Parts
- None — this is maintenance
Step by step
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1 Find the access door
On nearly every front-loader there’s a small rectangular door or kick-panel at the bottom front corner. Pop it open with a flat screwdriver or coin.
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2 Drain the water first
Most machines hide a small rubber drain hose next to the filter cap. Pull it out, aim it into your shallow pan, and remove its plug. No hose? Unscrew the filter cap a quarter-turn and let water seep out in stages.
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3 Unscrew the filter
Turn the cap counterclockwise and pull the coin trap straight out. Expect gunk: lint mats, coins, hair pins, guitar picks, and at least one sock over the machine’s lifetime.
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4 Clean everything
Rinse the filter under hot water, scrub with an old toothbrush, and shine a flashlight into the pump housing — spin the impeller with a finger to make sure nothing is jammed behind it.
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5 Reinstall and test
Screw the filter back in snugly (crooked threads leak), replug the drain hose, close the door, and run a short cycle to confirm draining and no drips.
Whirlpool WFW5620HW notes & error codes
Leave the door ajar between loads and run the Clean Washer cycle monthly with affresh or bleach — boot mold is a maintenance issue, not a defect. The pump filter behind the lower-front panel should be checked yearly. Note on bearings: Whirlpool does not sell a rear bearing and seal kit for this platform — the bearing is pressed into the outer tub and is serviced only as a complete outer tub assembly, which is why a bearing quote here is so much higher than on a machine with a serviceable kit. Legacy Duet bearing kits sold online fit older platforms and will not fit this one.
| Code | What it means |
|---|---|
| F9 E1 | Long drain — filter, pump, or hose |
| F5 E2 | Door won’t lock |
| F0 E2 | Excess suds — reduce HE detergent |
| F7 E1 | Motor speed sensor fault |
| F0 E5 | Off-balance load |
Full details for this machine — common problems, causes, and costs — are in the Whirlpool WFW5620HW repair guide. The general version of these instructions is here.
If the filter is clean but the washer still won’t drain — or the pump hums or grinds with the filter out — the pump itself is likely failing, and diagnosing pumps vs control faults is quick work for a tech. If you'd rather skip it entirely, find a washer repair pro near you →
What this repair costs professionally
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