How to Fix a Frozen Ice Maker on a Samsung RF27T5201SR Refrigerator — Step-by-Step Instructions
Step-by-step instructions for the Samsung RF27T5201SR (french-door refrigerator, 27 cu ft). Parts and access points can differ slightly by production year — the steps below cover the common layout for this platform, and the model notes flag its quirks.
Don’t chip at ice with anything sharp — the ice room hides coolant lines and wiring.
Tools
- Hair dryer (optional)
- Towels
Parts
- For the permanent fix: Samsung ice-room seal/fix kit per the service bulletin for your model
Step by step
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1 Force-defrost the ice room
On most Samsung french-doors: hold Freezer (or Fridge) + Power Cool/Lighting for ~8–12 seconds until the panel blanks, then tap until "Fd" shows. The unit heats its evaporators and melts the ice block over 20–60 minutes. Towels under the ice chute.
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2 Clear and restart the maker
Once thawed, empty the bucket, press the ice maker’s reset button (under the front lip of the maker), and let it cycle. Ice production resumes over the next day.
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3 Understand why it froze
Warm, moist fridge air leaks into the ice room through gaps around the maker housing and auger, frosting everything. That’s the design flaw behind the class action — defrosting alone treats the symptom.
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4 Apply the real fix
Samsung’s service bulletins prescribe sealing the ice-room gaps (kit or approved sealant) plus updated parts on some models. Handy owners do the seal themselves; the kit is inexpensive.
🔧 Hand-off point: A tech who knows the bulletin does the full seal + parts update in one visit — worth it if your maker refreezes within weeks of a defrost. find a refrigerator repair pro near you → -
5 Keep it healthy
Keep the fridge at 37°F, don’t leave doors ajar, and if your model has one, keep the ice-maker sensor area clear when refilling.
Samsung RF27T5201SR notes & error codes
Always rule out OF OF demo mode first on a Samsung not-cooling call. The display lights and fans run while cooling is disabled entirely, and it catches out more technicians than anything else on these.
| Code | What it means |
|---|---|
| 22 E | Refrigerator evaporator fan fault |
| 21 E | Freezer fan fault |
| 5 E | Defrost sensor fault |
| 8 E | Ice maker sensor fault |
| OF OF | Demo mode — not a fault |
Full details for this machine — common problems, causes, and costs — are in the Samsung RF27T5201SR repair guide. The general version of these instructions is here.
If you’ve force-defrosted twice and it still ices up, stop repeating the loop — the bulletin fix (and checking for a failed ice-room fan) is a one-visit professional job. If you'd rather skip it entirely, find a refrigerator repair pro near you →
What this repair costs professionally
Sources
Where the safety, regulatory and warranty claims on this page come from. Repair costs are our own figures based on Arizona market rates and OEM parts pricing.
- Product Recalls U.S. Consumer Product Safety Commission Checking whether a specific appliance is subject to a safety recall.
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